Contact Us

 We're here to help!
Our Contact Page is a list of basic contact information like our important company divisions, such as Customer Service or Technical Support. Due to the amount of e-mails we receive on a daily basis, please allow time for a reply. We will usually reply within 24 hours of your e-mail. When checking on the status of an order, please have your order information ready. Thanks for your cooperation.

 MY LIVE CHAT - Click the box above, and leave a message if offline, and someone will reply to you soon.

 

 

By Email (Order Questions):
rmumobile@rockmerchuniverse.com

Questions about ordering or about an order that is already placed or anything relating to the ordering process.


 

By Email (Billing Concerns):
customerservice@rockmerchuniverse.com

 Please do not go through another company, such as a credit card company to resolve a billing concern. Please contact us, and we will get it worked out for you.

 

By Email (Customer Service):
customerservice@rockmerchuniverse.com
 

By Email (Webmaster/Tech Support):
webmaster@rockmerchuniverse.com

Report broken links or shopping cart errors, etc.
 

By Email (Management):
contact@rockmerchuniverse.com
 

By Email (Order Feedback):
feedback@rockmerchuniverse.com
 

By Email (Requests):
requests@rockmerchuniverse.com

 

 

If you don't see your favorite band or license listed, contact us to see if we have access to, or can add product types for that band or license.

 

By Phone (Not Toll-Free):
 985 640 4124

 

Hours:
Monday Through Friday
9 AM - 4 PM Central Standard Time